There's more than one way to borrow money in New Zealand, and more than one type of lender to choose from. We're a finance company: locally owned, lending since 1971, with real branches and real conversations at the centre of how we work.

If you're weighing up a bank against a finance company more generally, we've laid out exactly how the two compare in our guide, Bank vs Non-Bank Loans NZ: Which One's Right for You? Here, we'll focus on what we think actually matters when you're deciding who to trust with your loan.

At a glance:

  • 25 branches nationwide, Kaikohe to Dunedin, plus an online team — apply in minutes, in branch or online

  • We look at your whole situation, not just a credit score — people from all walks of life, all credit backgrounds

  • Personalised rates from 9.95% to 29.95% p.a., on loans from $500 to $50,000, over terms from 3 months to 7 years

  • Money in your account within 24 hours of approval

  • Rated 4.8⭐ on Feefo from 944 verified reviews, and winner of the Feefo Gold Trusted Service Award 2026

  • More than personal loans — Life & Funeral Insurance, KiwiSaver, and MyHome homeware finance

  • 100% New Zealand owned, lending since 1971

Makers of possible

Instant Finance has been trading for over 50 years, so we certainly understand personal lending and the needs of New Zealanders. We have a network of 25 branches from Kaikohe to Dunedin along with an online team ready to help you, so we're easily accessible and here when you need us. Our friendly team of experienced and approachable staff that will listen, understand your personal situation and lend responsibly. That's a promise. Instant Finance - Makers of Possible.

Who we're built for

Choosing a lender isn't one-size-fits-all. Here's where we tend to be the better fit, based on what we actually see across our branches every day.

If your credit history doesn't tell the whole story

Some lenders, banks included, will decline an application purely because of a credit score — regardless of your actual ability to repay. A missed payment, an old default, or a thin credit file doesn't have to define your options with us. We take the time to have a real conversation about your current circumstances, your income, and your expenses, and we still assess every application on affordability — we just don't let a single number make the decision for us.

If you need things sorted quickly

Bank personal loans can take several business days to approve, particularly if you're a new customer. If you're facing an unexpected bill or a deadline, that timeline doesn't always work. In many instances, once you're approved, we can have funds in your account within 24 hours — because a car repair, a bill, or an unexpected expense doesn't wait for anyone's convenience.

If you're juggling multiple debts

Several repayments, at several rates, to several providers, is genuinely stressful. A debt consolidation loan rolls it into one fixed repayment at one rate, so you know exactly what's going out and when. We'll always look at your full financial picture first, and we won't recommend consolidating unless it genuinely leaves you better off.

More than personal loans

We're not just here for loans. Depending on what life throws at you, we can also help with:

  • Life & Funeral Insurance — cover to protect the people who matter to you

  • KiwiSaver in partnership with NZ Funds

  • MyHome — no-deposit finance on homeware, appliances, and furniture from trusted brands, arranged through your local branch

Regulated, and held to it

Being a finance company doesn't mean being a lightly-regulated one.

Here's what actually governs us:

  • We're registered on the Financial Service Providers Register (FSPR) — mandatory for every lender in New Zealand, bank or not

  • We hold a Class 3 Financial Advice Provider licence from the Financial Markets Authority

  • Our lending is governed by the Credit Contracts and Consumer Finance Act (CCCFA) — the same responsible lending law that applies to every lender in the country

  • We're a Participant of the Insurance & Financial Services Ombudsman (IFSO) Scheme, a free, independent dispute resolution service

  • We're a proud member of the Financial Services Federation (FSF), and bound by its code of conduct

  • We're rated 4.8⭐ on Feefo from 944 verified reviews, and won the Feefo Gold Trusted Service Award 2026

Our responsible lending promise

  • Let's look at your budget together

  • Let's be realistic about your needs

  • We'll always listen to your issues

  • We'll help whenever we can

  • We'll offer you choice and respect

  • We'll be transparent about your interest rate and any additional fees

Over 80% of the loans we write today are for returning customers. That's a testament to what we do, and endorsements don't get much stronger than that.

Over 50 years in the making

Our story goes back to 1970, when Nigel Nausbaum started a company called Manhattan Finance. Curious how that grew into the Instant Finance you know today?

Read our full story on the About Us page.

 

Rated 4.8 🌟 by our customers

Frequently asked questions

Is Instant Finance a licensed, regulated lender?

Yes. We're registered on the Financial Service Providers Register (FSPR), we hold a Class 3 Financial Advice Provider licence from the Financial Markets Authority, and our lending is governed by the Credit Contracts and Consumer Finance Act (CCCFA), the same responsible lending law that applies to every lender in New Zealand, bank or otherwise.

We're also a Participant of the Insurance & Financial Services Ombudsman (IFSO) Scheme for free, independent dispute resolution, and a member of the Financial Services Federation.

What makes Instant Finance different from other finance companies?

A few things: we've been lending in New Zealand since 1971, we have 25 branches nationwide for real face-to-face support rather than just an online form, and we take the time to look at your actual circumstances instead of relying purely on a credit score. We also go beyond personal loans, with Life & Funeral Insurance, KiwiSaver, and no-deposit homeware finance through MyHome.

Do I need good credit to apply?

No. Credit history is one factor we look at, not the only one. We'll always assess whether you can comfortably afford the repayments, but a lower credit score, a past default, or a thin credit file won't automatically rule you out the way it might with some other lenders.

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