Rates and fees: your questions answered
What will my loan actually cost?
Your total cost is the interest plus fees. As a guide, borrowing $10,000 over 3 years with weekly repayments costs $12,308.40 in total at our lowest rate (9.95% p.a.), $14,079.00 at a mid rate (19.95% p.a.) and $15,996.24 at our highest rate (29.95% p.a.).
For your own amount and term, have a play with our loan calculator.
Which rate will I get?
All our rates are personalised, so it could land anywhere from 9.95% to 29.95% p.a. We look at your income, expenses and credit history upfront, so a loan doesn't leave you in over your head, and you'll see your rate before you sign anything.
Are fees added to the loan?
Some or all of the upfront fees (the establishment fee, ID verification fee and any security registration fee) can be added to the amount you borrow, so you don't have to pay them on day one. Interest is then charged on them along with the rest of your loan. Everything is disclosed before you sign.
What happens if I miss a payment?
A default interest rate may apply to overdue amounts while they're unpaid, and some fees can apply too. They're all listed in our Schedule of Fees. If things are getting tight, talk to your local branch early. We'd rather help sort it out.
Can I see every fee?
Yes. Every fee is listed in our Schedule of Fees, current as at 1 March 2026, including the ones that only apply if a loan falls behind.
View the Schedule of Fees.
Is the rate fixed?
Yes. Once set, your rate stays the same for your whole loan term, so your repayments won't change.
Can I pay my loan off early?
Yes, at any time. If you do, the interest and admin fees for the unused part of your term are rebated (taken off what you owe), and a $25 fee applies when you repay the whole loan early.