Supports existing Online Direct customers. Not a branch.
To apply for a loan, apply online or call 0800 760 000.
-
Phone
0800 260 000 -
Email
online@if.co.nz -
Address
In person assistance by appointment only. Please call our team to book your appointment on 0800 260 000. -
Opening Hours
Monday & Tuesday: 8:30am to 5pm
Wednesday to Friday: 8:30am to 7pm
Saturdays: 9:00am to 4pm
Sunday: Closed
FAQ:
Does Instant Finance offer a fully online service?
Yes — you can complete a loan entirely online and by phone with any of our teams, whether that's a branch team or our Online Direct Team.
I'm an Online Direct Team customer — how do I get in touch?
Call 0800 260 000, or email online@if.co.nz.
I'm new to Instant Finance — how do I apply?
You can apply for a personal loan online anytime, or call 0800 760 000 — we'll match you with the right team to help.
What hours can I reach the Online Direct Team by phone?
Monday and Tuesday 8:30am–5pm, Wednesday to Friday 8:30am–7pm, Saturday 9am–4pm, closed Sunday.