COVID 19: Essential Business Level 2 & 1 Trading


From 6.00pm, 23rd June until 11.59pm, 27th June the government has announced that the greater Wellington region will be at COVID Alert Level 2. The rest of the country will remain at Alert Level 1.

As a defined Essential Business, our ongoing ability to provide services to our customers remains. We are fully open to the public provided they strictly follow safe operating practices outlined by the government.

Personal Safety Remains Critical

At all COVID Alert Levels, we have taken all the precautions to operate safely that the government has made clear we are required to take and that you and our staff would expect.

If you intend to visit us at any of our Wellington Branches; Porirua, Lower Hutt or Kilbirnie, you may be greeted by staff in personal protective equipment. Signs will guide you in the branch to maintain safe social distancing and where you can stand safely. It may be that in some circumstances you may need to wait before being able to enter our branches.

But there will be the same friendly people there to support you and whatever needs you have.

Of course if you are feeling unwell, it may be better to Apply Online or you can contact us on 0800 76 00 00.


Worried about your loan?

If you need to talk, we are here to listen. Our Branch staff can help you or you can contact us on 0800 76 00 00.

We have several ways we can support your circumstances. We are all in this together.

Wondering about a Payment Holiday?

Here is some information from the Financial Services Federation. We will work out an arrangement that will fit your circumstances.

Talk to us about what we can do. Contact us on 0800 76 00 00.

Need some money?

If you need some money to help kick start your restart, we are open. Pop into your local branch or click the Apply Online button or you can contact us on 0800 76 00 00.

We have been supporting Kiwis since 1971.